Current Retail Clients - Take Action

Starting in December 2023, TD Ameritrade Singapore will focus on Accredited Investors only—discontinuing services to non-Accredited Investors. We are grateful for the opportunity to have served your investing needs over the years.

If you do not wish to become an Accredited Investor or if you do not meet the requirements, you’ll need to act immediately to avoid any account impacts, such as fees and restrictions. 


Timeline and Important Dates


  • 27 November 2023

    Since November 2023, all non-Accredited Investor accounts have been charged a monthly account maintenance fee of USD$50. Charges will now be based on cash balances held at the close of business U.S. time on the second business day of the month, or the following Monday if the second falls on a weekend. Accounts with cash balances of less than USD$50 are only charged an amount to reduce the cash balance to $0 (zero).

  • 1 December 2023

    At close of U.S. markets, non-Accredited Investor accounts will be restricted. We will no longer accept new trade orders to establish positions, including Futures and Futures Options, or deposits on any remaining accounts. However, you may still place liquidating orders to close positions.

What steps do I need to take to close my account?

You should withdraw assets from your TD Ameritrade Singapore account as soon as possible. Once your assets have been fully withdrawn, your account will be automatically closed and nothing further is required from you.

 

There are two solutions to withdraw assets, either a wire withdrawal of cash or a Transfer of Assets (TOA). If you are looking to initiate a TOA, you will need to establish an account with another financial services firm.

 

When choosing another brokerage provider, it is important to consider if they can receive your assets from your TD Ameritrade Singapore account. For example, some brokers may not be ACAT eligible, which means you cannot transfer option positions or cash balances. In most cases, it is simpler to choose a provider that can provide an ACAT method of asset transfers. Do check with your preferred broker. We will waive or refund any TD Ameritrade transfer or wire fees you incur.

 

Please note: You will continue to be charged a monthly account maintenance fee of USD $50 until you complete an entire account transfer and/or wire withdrawal to bring your account cash balance down to $0 (zero).


  • Cash Only

    If your account contains cash only

    To request for a wire from your TD Ameritrade Singapore account, click on Log In below. From there click on Account Centre, then Withdrawal on the left hand panel and expand on Wire Transfers.

     

    Withdrawing cash from your TD Ameritrade Singapore account must be done via an international Telegraphic Transfer (TT). TD Ameritrade Singapore cannot send out 3rd party wires. 


    If you have recently sold a position, please wait until settlement (normally 2 business days post trade execution) before requesting a withdrawal.


    If you have not withdrawn money from your TD Ameritrade Singapore Account before or you are wiring money to a new bank account for the first time, you will need to provide a copy of your bank statement reflecting; your full name and bank account number. This is to verify your ownership of the bank account. You can send the statements to us at funding@tdameritrade.com.sg.

    For more detailed requirements, see the FAQ section at the bottom of this page.


  • Securities and Cash

    If your account contains securities and cash

    There are two options available to you:

    • Liquidate your positions and wait for the trades to settle in your account. This will normally take up to two (2) business days to complete. Once trades have settled and funds are cleared, follow the Full Wire Withdrawal process above.

     

    • Transfer your account to another financial institution. In this case please contact your new financial institution to initiate the Transfer of Assets (TOA). Your new financial institution may require you to complete their forms, most likely an ACAT transfer. Or, they may require you to complete TD Ameritrade forms, most likely a DTC transfer.  The new financial institution can email funding@tdameritrade.com.sg to initiate the securities transfer request.

      For non-ACAT requests e.g. DTC or DRS, the process excludes non-securities items like; cash or options on securities. It is likely there will be lengthy processing times for non-ACAT transfer requests, during which time you may not be able to trade on some of your securities positions. Requesting an ACAT transfer from your receiving broker or liquidating your positions and withdrawing the cash balance, will likely be a quicker solution.

      If instructed to complete TD Ameritrade forms, please use the following: DTC Request Form-TDAS 1021 (tdameritrade.com.sg)

Account Maintenance Fee

Since November 2023, all non-Accredited Investor accounts have been charged a monthly account maintenance fee of USD$50. Charges will now be based on cash balances held at the close of business U.S. time on the second business day of the month, or the following Monday if the second falls on a weekend. Accounts with cash balances of less than USD$50 are only charged an amount to reduce the cash balance to $0 (zero).

Retail Client FAQs

Everything you need to know about closing your TD Ameritrade Singapore account

Account Administration

Until when may I still fund and trade on my account?

What if I have a position that cannot be traded online?

If I have not completed my W8 and my W8 has expired, what should I do?

I have just closed my positions. Why was there withholding from the proceeds?

Withdrawal of Funds

What is the process to transfer funds (cash only) from my account?

How will settlement work on the last available trading day, Friday 01 December 2023?

What is the Transaction Authorization Code in the online wire transfer request?

I just made an online wire transfer request, and I received an email from TD Ameritrade Singapore that requires additional verification. Do I need to take any action?

I am unable to submit the online wire transfer request. How can I withdraw my funds (cash only) from my account?

Will I be able to initiate a verbal withdrawal request via phone?

If I have a joint trading account, can I withdraw to my individual bank account?

Where may I withdraw my funds to?

May I send my funds to another person (e.g., spouse, children, friend)?

How long will it take to receive my funds?

Are there any other fees I should be aware of?

May I request a withdrawal by cheque?

May I request a withdrawal in a currency other than USD?

May I visit the TD Ameritrade Singapore office to do a cash/cheque withdrawal?

Transfer of Assets (TOA)

How do I transfer my positions to another financial institution?

What is the difference between an ACAT transfer and a DTC transfer?

How do I submit the completed transfer form?

I have options on securities position(s) on my TD Ameritrade Singapore account. Can these be transferred to another broker

I have futures or options on futures position(s) on my TD Ameritrade Singapore account. May these be transferred to another broker?

I have suspended or low valued penny securities position(s) on my TD Ameritrade Singapore account. Can these be transferred to another broker?

I have used the margin loan facility on my TD Ameritrade Singapore account. May this be transferred to another broker?

May I transfer my account to another person (e.g., spouse, children, friend)?

Account Maintenance Fees

What is the account maintenance fee being charged by TD Ameritrade Singapore?